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Global Call Center Outsourcing & BPO Services

From taxi booking to logistics, medical, restaurants, eCommerce, SaaS, and more – The Call Experts deliver 24/7 voice, chat, and email support trusted by businesses in the US, UK, Canada, and Australia.

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Satisfied
Clients

Taxi Booking

Taxi Dispatch

Logistic Booking

Logistic Dispatch

B2B Sales

Lead Qualification

Technical Customer Support

Specialized Reservations & Bookings

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Years in the industry

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Happy Clients

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Team Members

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FCR
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Specialized BPO Services for Complex Industries

We understand that generic call support won’t cut it. Whether you need a multilingual agent handling sensitive patient data or a fast-thinking dispatcher for a freight emergency, our approach to call center outsourcing is built on industry-specific expertise, training, and technology. We provide a true extension of your business, not just an answering service.

Mission Vision

To be the indispensable strategic partner for businesses across high-value sectors—from Logistics, Restaurants and Medical to SaaS—by delivering bespoke, 24/7 Call Center Outsourcing and BPO services that transform their communication into a competitive advantage.

To define the future of Business Process Outsourcing (BPO) by setting the global standard for specialized customer expertise, digital integration, and operational scalability.

Client’s Satisfaction

99%

Specialized Training Index

89%

Global Market Coverage

80%

Their 24/7 call center outsourcing ensures we never miss a critical dispatch—they are the backbone of our operations.

A. Khan Operations Director, Global Freight Co.

The expertise and compliance of their team made transitioning our patient scheduling seamless and professional.

Dr. E. Reynolds Clinic Administrator, HealthFirst Medical

Their 24/7 call center outsourcing ensures we never miss a critical dispatch—they are the backbone of our operations

Nancy Vinkler, Owner

Why Choose The Call Experts?

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Why Should You choose us?

Running a business means your customers expect fast, professional, and reliable communication at all times. Hiring and training an in-house team is costly and time-consuming. That’s where call center outsourcing with The Call Experts makes the difference.

By outsourcing your customer support and call handling to us, you save money, improve response times, and scale effortlessly – without sacrificing quality.

Whether you run a taxi company, manage logistics, operate in healthcare, own a restaurant, or sell online, our expert agents are trained to represent your brand with excellence.

Specialization Over Generalization

True 24/7 Operational Reliability

Scalability with Speed and Quality

Why The Call Experts Are Different

01 Global Presence

Serving clients across the US, UK, Canada, and Australia.

02 24/7/365 Support

Always available when your customers need us.

03 Industry Expertise

Agents trained for your business needs.

04 Scalable Solution

Flexible packages as you grow.

05 Cost-Effective

Save up to 60% compared to in-house teams.

06 Quality & Security

High call quality, strict data protection, and compliance.

Our Call Center Outsourcing Services

At The Call Experts, we go beyond answering calls – we become an extension of your business. Our call center outsourcing services are designed to handle every aspect of customer communication with professionalism, empathy, and efficiency.

Our Services

Inbound Call Services

Never miss an important call again. Our trained agents manage customer inquiries, order bookings, taxi dispatching, reservations, and service-related questions with accuracy and care. We ensure your callers receive the right information quickly, improving customer satisfaction and retention.

Outbound Call Services

Stay connected with your customers through proactive communication. From follow-up calls and appointment confirmations to payment reminders and client outreach, our outbound services keep your business ahead. We represent your brand with professionalism while driving engagement and conversions.

Live Chat Support Services

Today’s customers expect instant responses. Our live chat outsourcing team provides real-time website chat support to answer questions, assist with purchases, and resolve concerns instantly. This boosts customer trust and significantly improves conversion rates for online businesses.

Email Support Services

Professional, fast, and organized email management is crucial for every business. Our email support team ensures your customers receive timely and personalized responses, whether it’s handling product inquiries, order updates, or technical issues – all while maintaining your brand’s tone of voice.

Virtual Receptionist Services

Make the right first impression with a dedicated virtual receptionist. Our agents answer calls, route messages, schedule appointments, and provide a polished front-line service – ensuring your business looks professional and reliable, 24/7.